by Nick Gromicko and Rob London
Thermostats are devices designed to control the heating and cooling systems in a building so that air temperature
remains comfortable. According to InterNACHI’s Standards of Practice, inspectors are not required to verify, inspect
or determine thermostat calibration, heat anticipation, automatic setbacks, timers, programs or clocks. It is wise, however,
for inspectors to understand thermostat operation and solutions to common defects.

Thermostats can be manually controlled or
set to activate automatically based on timers or room temperature readings. Most thermostats contain two meters: the
“set” temperature that the thermostat is asking for, and the actual temperature. On a traditional dial-type thermostat,
the user can increase the set temperature by rotating the dial clockwise, and lower it by rotating it counter-clockwise. Newer
thermostats usually have digital displays, which can be used to adjust automated heating and cooling schedules.
Thermostat Location
In order to avoid false or "ghost" readings, which will
cause unnecessary furnace or air-conditioner cycling, the thermostat must be installed so that it correctly reads the room
temperature. The following locations may cause the thermostat to give false readings:
- near a heat source, such as a fireplace, hot water
pipes, bright lights, direct sunlight, electrical appliances that produce heat;
- in a drafty hallway,
or near a window or exterior door that is opened often; and
- on an outside wall. Outside walls are too
affected by outside temperatures, which may make the thermostat "think" the air in the house is warmer or cooler
than it really is.
Common Thermostat Problems
and Solutions
- erratic operation or fluctuating
temperature. This is often caused by poor pin connections between the thermostat and the backplate when the backplate is flexed
against an uneven wall. To allow the backplate to flatten out, loosen the screws that attach the backplate to the wall, and
then snap the thermostat back onto the backplate.
- a thermostat that doesn’t respond to changes
in room temperature. This can happen when there is air passing over the temperature sensor from a hole in the wall behind
the thermostat, through which wires enter from the air-handling unit. To rectify this, insulate the hole behind the thermostat
with insulation, spray foam, or any other insulating material.
- temperature that is inaccurate.
A convenient way to test the temperature sensor is to tape a thermometer to the wall next to the thermostat and wait 15
minutes. A faulty thermometer needs to be recalibrated. Instructions for recalibration vary by manufacturer.
- loss of power. This may be caused by the following two situations:
- If the air handler powers
the thermostat, check the circuit breaker meant for the air handler and make sure it has not tripped.
- If batteries
power the thermostat, make sure they are lithium, not alkaline. Alkaline batteries will die rapidly or cause erratic thermostat
operation.
Maintenance and Other Tips
- Give the thermostat's interior a light dusting with a small, soft paintbrush. Canned air can also be used
to blow off dust. Twist the screws to remove the cover. Be sure to clean the contacts, which are small metal plates within
the unit. The wires coming from the transformer attach to the contacts. Do not touch any of the interior parts with fingers.
- If the base is loose, re-tighten the screws. Check the wires coming from the transformer. If any corrosion
is present, remove the wire from the contact and clean it. Use a wire stripper to remove the surrounding insulation, cut back
the wire, and reconnect it.
- Make sure the terminal screws are tight.
- For wireless
thermostats, make sure the model number of the thermostat matches the model number of the receiver. If the model numbers do
not match, the stat and receiver will not be compatible.
- Make sure that your thermostat has been set
to the proper position for the season: cooling or heating. The air conditioner will not run with the switch set to "heating"
and, conversely, the heating system won't run if the thermostat has been set to "cooling."

A Few Notes on Energy Savings
- Many people believe that furnaces work harder than normal to warm an area back
up to a comfortable temperature, which will counteract energy savings gained from turning the thermostat down. This belief
is a misconception that has been disproved by years of studies and research. Fuel is saved between the time the temperature
is stabilized at the lower level and the next time heat is needed, while the fuel required to re-heat the space is roughly
equal to the fuel saved while the building drops to a lower temperature.
- According to the U.S.
Department of Energy, consumers can save 10% on their utility bills by setting their thermostat back 10° to 15° for
eight hours. This can be accomplished easily with a programmable thermostat.
- Be careful not to set
the thermostat so low in the winter that pipes freeze, or so low during the summer which may allow humidity-spawned mold
to grow.
In summary, thermostats are used to ensure the comfort of building occupants through the
proper control of the heating and cooling cycles.
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International Association of Certified Home Inspectors, Inc.